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4," the Association of Flight Attendants-CWA said in a statement. The union represents about 4,000 flight attendants at Spirit Airlines, according to the carrier's latest annual filing.Įarlier this year, Florida-based Spirit Airlines was forced to cancel nearly 3,000 flights due to bad weather and staffing shortages. JetBlue Airways Corp said in a customer note on Thursday that 75% of its crew is based in the U.S. Northeast, a region that has been hit hard by COVID-19 infections. The carrier has already cut its schedule through Jan. 13 by about 1,280 flights.Īlaska Air Group Inc (ALK.N) said while the pandemic had hit its operations, the vast majority of cancellations and delays were due to bad weather. The airline last week agreed to offer some benefits such as instituting pay protections in case of any reassignments on Christmas Eve, Christmas Day, and New Year's Day, the AFA said. Hawaiian Airlines said it had not offered new incentives to its crew for working during the holiday period. SkyWest Airlines said its operations continued to be hit due to weather and the Omicron variant, which is spreading rapidly and causing record-breaking cases across the United States.

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“I think the other theme you’ll see from and from the digital experience we try to offer is the idea of personalization, and giving you the information you need that is specific to what you want. “If you’re on a phone, we encourage you to use your app, but if you’re using, it will have that slick, touch-friendly experience. United Airlines is also bumping up its mobile strategy with the introduction of a personal device entertainment service on planes via its updated mobile application and enabling in-store purchases with the new MileagePlus X loyalty app ( see story). More updates will be rolled out through the coming months. The site is still in beta mode, and may be accessed by visiting. As individuals become increasingly more time-strapped, offering streamlined booking options is a tactic of utmost importance for any travel marketer.

#How to download united airlines app plus#

The customizable widgets are also a draw-inducing feature, as they may be personalized to Mileage Plus members’ travel histories and easily allow users to view upcoming trips and saved alerts or searches.Ĭonsumers may also opt to choose travel or aviation-themed backgrounds for their homepages.Īdditionally, the site is touch-friendly for customers who own smartphones, tablet devices or touch-enabled desktops. They may leverage the site to redeem any Mileage Plus upgrades before booking any participating flights.

#How to download united airlines app upgrade#

Personalized widgets Users of the mobile site can also view upgrade availability to see if their seats are eligible for business or first class, a feature that the airline expects will help consumers in making informed purchase decisions. “The mobile app has been a powerful tool for travelers.” “Our mobile app will start to incorporate these booking features. “The Web site is a part of our greater digital strategy for all of our channels: our Web site, our app, our kiosks,” Ms. These types of booking options may help set United Airlines apart from the myriad of booking apps currently permeating the industry. Fares are also shown in increments to offer customers additional flexibility when purchasing flights. Users may also input their estimated departure dates and locations into the site to view quickly calculated fare and date combinations, which will automatically be displayed for a 15-day window. We are very much trying to lead that experience from a digital perspective.”įlyer-friendly features The site enables consumers to tap the enhanced filtering features which ensure that every user finds the flight best-suited to their needs, whether that includes Wi-Fi availability, type of aircraft, in-seat power or preferred connection cities.Ĭustomers can sort and filter through a plethora of preferences on mobile and expand their search results. “Technology is not just a large part of the travel experience it drives the travel experience. “We’re very in-tune with the needs of the modern traveler. “Our customers were absolutely the inspiration to transform from the ground up,” said Jennifer Dohm, a spokeswoman for United Airlines, Chicago, IL. The enhanced sorting functions are also meant to drive sales of more flights as mobile booking applications begin to crowd the competitive hospitality sector.

The new site provides users with a sleeker and more modern interface, in addition to personalized features such as widgets customized to Mileage Plus members’ past travel histories. United Airlines has revealed the beta version of its new site, which is touch-friendly across all platforms and provides customized travel history widgets, suggesting that filtering options for streamlined booking and a unified experience are functions sought by travelers.